![]() ![]() Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. ![]() The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer Service: Customer service is the provision of service to customers before, during and after a purchase.What Skills Does a person Need at Ocean Casino Resort?Īt Ocean Casino Resort, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job.
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